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Change requests

The Change Requests page (/change-requests) is the central queue for employee-data changes that go through approval — department or position moves, manager reassignments, salary changes, terminations, and more.

What the table shows​

Per row: change type, employee, the proposed change (e.g., "→ Sales Department"), current approval step (with a chain visualisation), status, and a detail action.

Filters: type and status.

Why this exists​

Most employee-data fields can be edited inline if you have the right permission, but for sensitive or audit-required changes, FrontLine routes them through this approval workflow. Two reasons:

  1. Compliance — some changes (compensation, termination) need documented approval chains for audit.
  2. Coordination — moves across teams need both source and destination sign-off before the org chart updates.

The detail view​

Click a row to open the request detail. You'll see:

  • The change being requested (current → proposed)
  • The full approval chain — who has decided, who's pending, decision history with notes
  • Reason code and free-text justification
  • An Implement button once fully approved (visible to whoever has the implementation permission for that change type)

Approval chains​

Chains are configured per change type in Settings → Approval policies. A chain might be:

Supervisor → HR → CFO  (for salary changes above $X)
Supervisor → HR        (for routine department moves)
HR                     (for termination)

If an approver in the chain is on leave, see Settings → Delegations for how their approval authority can be temporarily delegated.

Bulk variant​

For large-scale changes (e.g., a re-org affecting 200 employees), use Settings → Bulk changes which uploads a CSV and creates many requests at once.