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Completing Your Hire Package

When you accept an offer, a Hire Package is activated. This is a structured checklist of everything you need to complete before your start date. It is split into two steps.

Accessing your hire package​

From your application detail page, click View Hire Package, or navigate to it directly from the My Applications list.

Hire package in candidate portal

Step 1 — Review & Accept Offer​

Step 1 must be fully completed before you can formally accept the offer. It typically includes:

  • Signing the offer letter — an electronic signature using your full legal name
  • Signing any other required documents — non-disclosure agreements, employment agreements, or other forms
  • Acknowledging policies — reading and confirming key company policies
  • Uploading initial documents — government-issued ID, right-to-work documentation, or other requested files

An offer expiry countdown is displayed at the top of the page. If fewer than two days remain, it appears highlighted in amber as a reminder to act quickly.

Once all required Step 1 items are complete, the Accept Offer button becomes available. Click it and confirm to formally accept.

Step 2 — Pre-boarding Paperwork​

Step 2 unlocks automatically after you accept the offer. It covers tasks that can be completed before your start date but do not need to happen before accepting:

  • Background check consent forms
  • Payroll setup (direct deposit details)
  • Additional policy reviews
  • Any other pre-start paperwork specific to your role or client

Work through the items at your own pace. Each item shows:

  • The item type (sign, upload, or acknowledge)
  • Whether it is required or optional
  • Clear instructions from the recruiter

Item statuses​

StatusMeaning
IncompleteNot yet started
CompletedSuccessfully submitted
WaivedExempted by your recruiter (rare)

Getting help​

If you have questions about a specific item — for example, which documents to upload or where to find a form — contact your recruiter directly. Their contact information is available in the offer email you received.